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Mississauga
Mississauga West
3075 Ridgeway Dr #29
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Mississauga East
1282 Eglinton Ave E
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Canada Headquarters
7295 Rapistan Ct
Brampton
Brampton
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490 Bramalea Rd Unit 101
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3220 Dufferin St Unit 24
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North York (401 & 404)
201 Consumers Rd #301
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STC (Scarborough Town Centre)
60 Brian Harrison Way Unit 206
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Frequently Asked Questions
Why Choose Superhairpieces for Your Hair Transformation?
Choosing Superhairpieces equates to experiencing luxurious hair every day. We offer premium-quality human hairpieces, such as wigs, toppers, extensions, and toupees, in different varieties to suit your preferences. These hairpieces blend seamlessly with your bio hair to give you a well-rounded and flawless look.
We are a one-stop shop for all things alternate hair-related - think wig-friendly shampoos, wig tapes, adhesive removers, solvents, etc. Apart from our highly sought-after products, we have experienced stylists with industry expertise to help you maintain and install your hairpiece regularly. They provide spectacular service and give you invaluable tips and tricks to extend the longevity of your hairpieces.
We are a one-stop shop for all things alternate hair-related - think wig-friendly shampoos, wig tapes, adhesive removers, solvents, etc. Apart from our highly sought-after products, we have experienced stylists with industry expertise to help you maintain and install your hairpiece regularly. They provide spectacular service and give you invaluable tips and tricks to extend the longevity of your hairpieces.
Where is Superhairpieces located?
Our showroom, salons and warehouse are conveniently located in the Greater Toronto Area. Depending on what you are looking for, you can choose any of our locations near you.
Mississauga West (Salon):
3075 Ridgeway Dr #29, Mississauga, ON L5L 5M6
Yorkdale(Salon & Women’s Showroom):
Unit 24, 3220 Dufferin St, North York, ON M6A 2T3
Mississauga East (Salon):
1282 Eglinton Ave E Mississauga, ON L4W 1K8
Scarborough (Salon):
60 Brian Harrison Way, Toronto, ON M1P 5J5
Mississauga (Canada Headquarters & Warehouse):
7295 Rapistan Ct, Mississauga, ON L5N 5Z4
North York 401 & 404 (Partner Salon):
201 Consumers Rd #301, North York, ON M2J 4G8
Mississauga West (Salon):
3075 Ridgeway Dr #29, Mississauga, ON L5L 5M6
Yorkdale(Salon & Women’s Showroom):
Unit 24, 3220 Dufferin St, North York, ON M6A 2T3
Mississauga East (Salon):
1282 Eglinton Ave E Mississauga, ON L4W 1K8
Scarborough (Salon):
60 Brian Harrison Way, Toronto, ON M1P 5J5
Mississauga (Canada Headquarters & Warehouse):
7295 Rapistan Ct, Mississauga, ON L5N 5Z4
North York 401 & 404 (Partner Salon):
201 Consumers Rd #301, North York, ON M2J 4G8
How do I book a salon service? Can I walk in for bookings, salon or maintenance services?
While walk-ins are welcome, we recommend pre-booking your salon or maintenance services online on our website or walking in at least a week in advance. Our stylists are usually booked throughout the day for different hair replacement and maintenance services, so if you walk in without prior appointments, we may not be able to provide any of your services on the spot. Having said so, if there are cancellations or availabilities on the said day, we can accommodate you on the same day. If you need assistance booking a salon service or have any questions, you can always call us, and we can help you.
You can always walk into our women’s showroom in North York without an appointment to check our wigs and toppers for a better understanding of the quality, fit, and colour. Our stylists there are always happy to help.
You can always walk into our women’s showroom in North York without an appointment to check our wigs and toppers for a better understanding of the quality, fit, and colour. Our stylists there are always happy to help.
How do I get my hairpiece?
If you have placed an order with us, you can pick up your hairpiece or related haircare products from any of our salon locations or warehouse. However, before you come in to pick up your new hairpiece, please call and confirm the presence of your desired hairpiece or products at the location where you intend to get your service done.
We also provide free and discreet shipping across North America. All our communication is in real-time, private, and confidential. We respond quickly to answer your query and provide a solution, and we do not disclose your purchase details to anyone but you.
We also provide free and discreet shipping across North America. All our communication is in real-time, private, and confidential. We respond quickly to answer your query and provide a solution, and we do not disclose your purchase details to anyone but you.
What is the cost and duration of hair replacement services?
Please check our booking page on our website for the estimated duration and costs of various salon services. The cost varies depending on the type of hairpiece, customization, and additional salon services. We recommend booking a consultation for a personalized quote.
I don't know how to choose a hairpiece. Can I get a consultation before the service?
If you are a first-time buyer or need clarification on which hairpiece would be ideal, we suggest you book a consultation with our experienced stylists to help you choose the right hairpiece and colour according to your style, preferences, and budget.
What can I expect in my free consultation?
During your free consultation, you can expect a private and thorough assessment of your hair loss needs, a discussion of available options, and recommendations tailored to your situation.
We ensure that all consultations are conducted privately, respecting our clients' confidentiality and comfort.
Is the installation for both men and women?
Yes, we offer installation services for both men and women. Our experienced stylists work with all hair types to ensure the best fit and most natural look.
Are non-surgical hair replacement solutions effective?
Non-surgical hair replacement solutions have proven effective for many individuals, offering a realistic appearance and comfort. The effectiveness varies depending on the quality of the hairpiece and the professional fitting and maintenance services.
Am I a good candidate for hair systems?
Most people experiencing hair loss are good candidates for hair replacement solutions. The best way to determine your suitability is to consult with one of our hair replacement specialists, who can assess your specific condition and needs.
What is a subscription? Can I cancel anytime?
A subscription is a monthly payment plan for regular hair system users. By subscribing, you can get discounts on our products and services, saving some precious dollars while skipping the effort of regular ordering, maintenance, or additional costs. We keep a database of your required hair system specifications to make your experience with us a fast, convenient, affordable, and worry-free process. Our monthly hair system subscription service is as low as $121 and comes with an additional 8% off if pre-paid for the entire year. Subscribe now! You can cancel your subscription plan within a month’s notice
Can I walk in for bookings, salon or maintenance services?
We recommend pre-booking your salon or maintenance services online or walking in at least a week in advance.
Our stylists are usually booked throughout the day for different hair replacement and maintenance services, so if you walk in without prior appointments, we may be unable to provide any of your services on the spot.
Having said so, if there are cancellations or availabilities on the said day, we can accommodate you on the same day.
If you need assistance booking a salon service, you can always call us, and we can do it for you.
Why is my login account for booking appointments different from the one with Superhairpieces?
Your account with Superhairpieces is for purchasing our products like hairpieces for women, hair systems for men, hair supplies, and hair accessories. However, we have a third-party software for booking our salon services.
Since we use different platforms for selling our products and services, our customers need different login accounts for each.
How long does a salon service take?
You can see the total duration of your salon service even before you make a booking. Depending on the services you have chosen - haircut, hair colour, maintenance, or installation, the cost and estimated time of each service have been mentioned on the in-store appointment page on our website.
What if I am not satisfied with the service?
We aim to keep our customers satisfied and happy. In case you feel differently about your salon service, you can always contact our customer support team or email us, and we will definitely look into your grievances.
If I sign up for a subscription, should I be there at a fixed time, or can I change it?
Our subscription plans have fixed time frames (generally 3-4 weeks), but they are flexible enough to allow you to choose your appointment dates according to your convenience.
Can I learn how to attach a hair system by myself?
You sure can! Superhairpieces has plenty of informative videos and tutorials to learn from. Check out our YouTube channel for such content.
Do you have a training class for people interested in becoming non-surgical hair replacement specialists?
Yes, we do! Become a hair replacement specialist with Evolve Global Academy.
When enrolling in Evolve courses, you work with only the best and most knowledgeable instructors in the hair system industry. With our experts boasting over a decade of experience, you can rest assured that you will be confident in your skills and techniques by the end of the program!
Can I cancel a booked appointment?
We understand that sometimes you may have other important things to take care of, so you might be unable to make all your appointments. In that case, you can cancel your appointments 48 hours ahead for free. However, any appointment cancelled with less than 48 hours' notice will incur a $20 cancellation fee due to the impact on our stylists' schedules and the cost of any materials prepared. If you have any concerns, please contact our customer service.
GTA Services
service discount plan
Do you visit our salons regularly? Join our Service Discount Plan and enjoy up to 10% off in-store!
better pricing
Enjoy attractive 5% to 10% discounts on your favorite products.
guaranteed availability
Experience the convenience of having pre-stocked hair systems ready for you whenever you need them. Say goodbye to long wait periods!
Have pre-stocked hair systems ready for you whenever you need them.
price protection
With unexpected tariffs and inflation, now is the perfect time to secure your annual pricing and shield yourself from market fluctuations for the entire year.
Secure your annual pricing and shield yourself from market fluctuations for the entire year.
Scroll Down to Earn More!
Service Prepayment
What does it offer?
Our Service Prepayment Option offers prepaid salon credits for services like maintenance or installations, plus bonus store credit for purchases online or in-person.
How it works
1. Select Your Prepaid Salon Package
$500
+ $50 SHP credits
$2,000
+ $400 SHP credits
$4,000
+ $1,000 SHP credits
2. Use your balance on Salon Services
3. Also enjoy up to $1,000 in bonus Store Credits
Use your bonus credits for SHP services, products, or hair systems (exceptions may apply).
Salon services
SHP products
FAQ
Why should I choose a Service Discount Plan?
If you are a regular hair system wearer and love our hairpieces, a Superhairpieces Service Discount Plan is your best bet!
As common knowledge, no matter how well you take care of your hair system, factors such as your lifestyle, maintenance, weather, etc., will eventually lead to its deterioration. So, a new system is inevitable if you want to maintain those good locks and a young look.
Our service discount plan helps you save more with the same number of units you typically need in a year. Also, nothing is holding you back; you can cancel anytime, no questions asked. What have you got to lose?
Unlock exclusive benefits with our service discount plan!
A service discount plan offers:
As common knowledge, no matter how well you take care of your hair system, factors such as your lifestyle, maintenance, weather, etc., will eventually lead to its deterioration. So, a new system is inevitable if you want to maintain those good locks and a young look.
Our service discount plan helps you save more with the same number of units you typically need in a year. Also, nothing is holding you back; you can cancel anytime, no questions asked. What have you got to lose?
Unlock exclusive benefits with our service discount plan!
A service discount plan offers:
- Better pricing: Enjoy attractive discounts of 5% to 10% on your favorite products.
- Guaranteed availability: Experience the convenience of pre-stocked hair systems ready whenever you need them. Say goodbye to long wait periods!
- Price protection: Lock in one price and protect yourself against rising prices.
- Cancel anytime: No restrictions, no hidden fees.
- A set number of hair systems according to your requirements.
- Both in-stock and custom-made hair systems are eligible for this discount plan.
- Installation & maintenance services
- Coloring service (if needed)
Is there a Service Discount Plan option that only includes services without hair purchases?
Absolutely! If you're primarily looking for services such as maintenance or installations, our Service Prepayment offer might be a more suitable option, as it provides flexible prepaid credits for those services. What's more? You get store credit or a gift certificate to use for future purchases. How's that for a great deal?
Our Service Prepayment is a prepaid payment plan that offers big cashback and savings. We offer three gift card options: $500, $2,000, or $4,000.
Depending on the value of your transaction, you unlock exclusive savings and high-value salon benefits in the form of store credits or gift certificates for future Superhairpieces purchases without any time restraints. This Service Prepayment is available online and in-store (through our customer service representatives). It is not a physical card.
Click here for more details.
Our Service Prepayment is a prepaid payment plan that offers big cashback and savings. We offer three gift card options: $500, $2,000, or $4,000.
Depending on the value of your transaction, you unlock exclusive savings and high-value salon benefits in the form of store credits or gift certificates for future Superhairpieces purchases without any time restraints. This Service Prepayment is available online and in-store (through our customer service representatives). It is not a physical card.
Click here for more details.
Are there any penalties for canceling my Service Discount Plan?
None at all. You are free to cancel your Service Discount Plan at any time, no questions asked. We only request that you give us one month’s notice to avoid automatic charges.
How do I use my Service Discount Plan?
That's the easiest part! When you visit our store or salon, you can let our staff know about your Service Discount Plan. They would be happy to help you book your next service under your plan or provide any information you might need.
How can I check my balance?
Service Discount Plans do not come with a cash balance; they operate on a validity period. While we might show a balance for internal tracking and booking purposes, this figure does not represent your actual payments and holds no cash value.
What if I want to add extra hair or services beyond my Service Discount Plan?
How do I confirm that my Service Discount Plan is active?
After you have successfully signed up and completed the payment, you will receive an email with:
- A receipt (down payment confirmation).
- A Service Discount Plan confirmation letter with details such as start date, included services, monthly payment schedule, and other essential information.
Can I cancel my annual Service Discount Plan and get a refund?
Yes, our Service Discount Plan is flexible, so you can cancel at any time. Your refund will be the total amount paid minus the full, non-discounted price of any services and products you've already used. However, custom-made hairpieces cannot be resold; therefore, they will be charged at their full price and transferred to you. Since our Program offers significant discounts, this ensures fairness for all customers. Expect the refund within 30 days.
Get set to look fab, always!
Get set to look fab, always!
What is the Service Prepayment Plan?
As the name suggests, our Service Prepayment Plan is a prepaid plan that offers great bonuses when you purchase one of three gift card options: $500, $ 2,000, or $ 4,000.
When you purchase gift cards, not only do you receive the gift card amount you paid for, but also unlock exclusive savings and high-value salon benefits in the form of store credits for future Superhairpieces purchases and/or services, with no time restrictions.
This Service Prepayment Plan is available online and in-store (through our customer service representatives). It is not a physical card.
When you purchase gift cards, not only do you receive the gift card amount you paid for, but also unlock exclusive savings and high-value salon benefits in the form of store credits for future Superhairpieces purchases and/or services, with no time restrictions.
This Service Prepayment Plan is available online and in-store (through our customer service representatives). It is not a physical card.
What are the Service Prepayment Plan options?
We have three options for our Service Prepayment Plan:
So, essentially, you get the full amount you paid + extra credit as cashback on future purchases. That's a great deal up for grabs!
Please note that store credit in Bigcommerce and gift certificates in Square are distinct and specific to each platform. You cannot interchange or convert them for use across different platforms.
- Pay $500 → Get $550 total credit ($500 on Square for services and $50 in-store credit for products)
- Pay $2,000 → Get $2,400 total credit ($2000 on Square for services and $400 in store credit for products)
- Pay $4,000 → Get $5,000 total credit ($4000 on Square for services and $1000 in store credit for products)
So, essentially, you get the full amount you paid + extra credit as cashback on future purchases. That's a great deal up for grabs!
Please note that store credit in Bigcommerce and gift certificates in Square are distinct and specific to each platform. You cannot interchange or convert them for use across different platforms.
Does the Service Prepayment Plan expire?
No, that's what makes this offer so good! Unlike other gift cards, Superhairpieces’ gift card has no expiration date. You can use it anytime you like.
Can I get a refund on my Service Prepayment Plan payment?
Unfortunately, no. SHP's Service Prepayment Plan payments are non-refundable. If you have any further questions about purchasing or using these gift cards, please consult our customer service representatives. They would be happy to clarify any doubts you may have.
How do I use my credit?
If you want to use your credit for in-store services such as hair system maintenance or installations, simply provide your name to our receptionist or customer service representative when you visit any of our locations. They will deduct the service fee from your prepaid credit and book you in for any other service you may need later. Additionally, you can use the bonus store credit for purchases on our website.If you want to use your credit for in-store services such as hair system maintenance or installations, simply provide your name to our receptionist or customer service representative when you visit any of our locations. They will deduct the service fee from your prepaid credit and book you in for any other service you may need later. Additionally, you can use the bonus store credit for purchases on our website.
How can I check my balance?
To check your balance, please call our Appointment Hotline 1-905-917-1805.
What if my balance is insufficient to cover today's service?
That should not be a problem. Our staff will deduct your available balance from the final amount, and you can complete the remaining payment using your credit/debit card or cash at the Superhairpieces store you are in.
How do I confirm that I received my credit?
Once your payment is successfully processed, you will get an email confirmation and a receipt, and your credit will be added to your online account immediately. It might take a little longer in some rare instances (such as holidays or system errors), but all credits will be applied within 3 to 5 business days.
Can I share my Service Prepayment Plan credit with family or friends?
Unfortunately, you cannot share the Gift Card with anyone. The Gift Card and cashback credit are non-transferable and can only be used by the account holder.
Can I use my Service Prepayment Plan credit at any location?
Yes, Superhairpieces gives you the full flexibility to use our Service Prepayment Plan credit at any of our salon locations. However, this benefit does not extend to our partner salon.
Can I combine my Service Prepayment Plan credit with other promotions or discounts?
Yes, you can, but not at all times. Your Square balance can be used like cash in-store and applies to most promotions, such as discounts for new stylists. However, some promotions, like those available exclusively to new customers, may have restrictions. If confused, please check with our staff before using your credit. They can assist and guide you well.
Can I add more funds to my existing Service Prepayment Plan?
Unfortunately, you can not do so. However, you can always purchase another Service Prepayment Plan and enjoy the same benefits.
Will I receive a physical Gift Card?
No, you do not get a physical gift card. Instead, your credit is securely stored in our system under your account. You can check your balance online at any time. If you have any questions, feel free to ask!
What if I lose access to my account?
If you can't access your account, contact our customer service team, who are always ready and happy to assist you in recovering your account and balance.
