Some of these items ship sooner than the othersIf you had purchased an amazing hairpiece from us earlier and can’t find it in stock anymore, but definitely want the same hair topper or wig from us, order our customized women's stock.
What is customized women's stock?
- We give you your favourite hairpiece that you can’t order otherwise
- You get the same hairpiece base but can choose your preferred color and customize the density (10% adjustment), and size (1” adjustment)
Get your hair, your way!
Please note:
- All Pre-orders, may take up to 4 months to deliver.
- All Pre-orders are considered to be Custom Made orders and there are no returns.
- No refunds and No cancellations two weeks after the date of order placement.
Shipping Policy
- Shipping costs are calculated based on the chosen shipping method, weight, destination and the number of items in your package.
- Please allow 1-2 weeks for any online hair service or styling (base cut and/or haircut), after which your order will be shipped.
- ALL orders placed online with Overnight Shipping must be submitted and received before 4:30 p.m. Eastern Time. Any order placed on weekends or holidays will be processed the following business day. Please expect delays during the holiday season.
Return Policy: Custom Orders
All items located in the custom orders, overstock and clearance category are final sale, no return, no exchange, no refund.
All online services items including base cuts, haircuts, perms, bleached knots, and coloring are all final sale. There is no return, no refund and no warranty once the hairpiece has been permanently altered.
**While we make every effort to ensure the accuracy of each colour and gray percentage of our hair units, it's important to note that the colour representation on electronic devices such as phones, tablets, and monitor screens may vary from the actual colour of the hairpiece. This can happen due to factors such as lighting sources, digital photography, or personal colour perception that affect how the colours appear to individuals. Therefore, we cannot guarantee that the colour you see on your screen portrays the hairpiece's accurate colour.
Superhairpieces grants a 30-day warranty on validated hairpieces, covering excessive shedding and/or rapid hair loss. If you have lost more than 15% of your hair during this period, we will be happy to repair your hairpiece or wig free of charge. Please note that once the unit has been sent to the factory, there will be a few months' wait time. During this time, you will need to provide your own unit.
In addition, we cannot guarantee that you will not experience any future hair loss issues after the factory repair.
**Please note that v-looped-base models are not included in this warranty as they are disposable units. These models include the M111, M111XT, HD111 and M161V.
Defective Hair Systems (other than hair loss) are considered the following for stock and custom orders.
Hair Loss Warranty/Defective Claim Process
Please note: Any / All items received after the 10 days without prior notice will NOT be considered, and the request will be void.
**If you are within the United States or any other country, please ship your hairpiece to our Florida office.
More details- This page is for Regular & Basic Hairpieces ONLY.
- for Premium hairpieces, please visit Premium Stock Hairpieces
