Hair System Subscription Program

There is no additional cost to join our subscription program. We only charge you for each unit before we send it out based on your scheduled delivery dates. We simply just want to help you out by placing advanced orders for your stock/custom units. No trick, only treats (with good service from our experienced customer support team!)

• By joining the Subscription program, you can ensure the system you prefer is ready for you exactly when you need it.
• Even though prices can change at any time as the labor cost, raw material and shipping costs have gone up massively due to the pandemic, Superhairpieces can lock in the same price for the piece that you choose for the duration of your subscription.
• No longer worrying about making payments or placing orders every few weeks or months.

We offer the program for both stock and custom orders.

Yes, you can for a subscription with stock hair system and stock color/gray %. We know things might change at any time, so the subscription can be canceled with a small fee of $100. Custom-made order subscriptions are non-cancelable. The reason is, once you join the program, our factory will work on all of your pieces at once to keep the consistency.

Yes, Superhairpieces will lock in the price of the piece and color you choose when you sign the subscription form for the duration of your subscription.

Yes you can. Please keep in mind that once the piece is cut and styled, it is final sale. Further information can be found here: https://superhairpieces.com/shipping/

Yes, both the Superhairpieces Customer Support team and the client whose credit card is declined or expired will be notified.

It is on 1 year term starting from the date you decide. After a year, you will receive a notification email to extend your subscription for another year. The subscription will never be extended without you knowing it. The unit price will be calculated at time of renewal.

In case you need your next hair system sooner than the scheduled shipping date, you can always send us a message anytime to speed up the next shipment. You can also choose to receive a few hair systems all at once (subject to availability at the time of request). For custom-made order subscriptions, there is a rush fee. Please reach out to our Custom Order Department for further information.

We send out orders for the subscription program to the Shipping address in your Subscription form. If you have a different shipping address, please inform us before an order is shipped out. You will also receive an email notification two weeks before your scheduled shipping date to ensure the shipping information is still the same as the address in the subscription form.

Please reach out to our Customer Support team if you wish to change your Subscription Details. For stock subscriptions, we will always hold at least two extra units for you at your designated bin in our warehouses as a backup. For custom-made order subscriptions, we produce all at once and make sure your units always look identical during the annual period.

You can do so if you choose a stock subscription with stock hair system and stock color/gray %。 If you choose a stock piece with custom color+ gray%, it is considered as custom unit.For Custom order subscription, since our factory will produce all at once, we cannot change the order details.