Note for all CUSTOM Orders:
All custom hair systems may be resubmitted for changes such as color, density, etc. at within 10 days:
If we made a mistake we will correct the problem and cover all shipping costs. This result will only occur if the custom order does not match the specifications on the order sheet.
If the customer made the mistake they will incur any cost to fix the problem (if they want it fixed) along with the shipping costs. We offer corrections on custom systems provided the customer does the following: They must first give us an opportunity to correct any errors such as density, color etc. Then we will send back the corrected hair system to them. If the Customer chose the wrong color, sized base, type, length, style, etc., then we will charge a fee of no less than $55.00 to correct the problem. Additionally any extras such as rush, super rush or extra hair length charges will not be refunded.
We can only guarantee the order as submitted by the client. If the client choses the wrong specs they are responsible for any additional costs. We are more than happy to assist our clients but we are under no obligation to do so.
THERE WILL BE NO RETURNS OR REFUNDS ON CUSTOM ORDERS
Warranty: There is a limited warranty for hair loss within 30 days of the purchase. If you have lost more than 15 % of the hair during this period, we will fill up the hair for you and do our best to slow down the hair loss. However we cannot guarantee that you will not experience any future hair loss issues after the factory repair. There is no warranty for color, Cut, thinned or trimmed hairpieces, etc., within 30 days of purchase date. However we will try to help you solve any issues you have.
If you are in the USA please ship your hairpiece to our Florida office to save your shipping cost as well as any import issues.
13790 NW 4th St, Suite 102
Sunrise, Florida, 33325， USA
If you are in Canada or any other country please send your hairpiece sample to our Canadian address, mark on the package, hairpiece for return and do not claim higher than value to avoid the custom duty and entry hassle.
By purchasing this products, you agree and adhere to the terms and conditions associated with the policies of SuperHairpieces.com and their guidelines in making changes to custom orders. You also accept responsibility for all the specifications you made when placing the order and will not hold it against the company if it should not turn out as you had expected it to.
|Custom made Hairpiece Delivery Time|
|Mens Toupee||9 weeks||7 weeks ($30 Extra)||6 weeks ($60 Extra)|
|Mens Wig||11 weeks||9 weeks ($30 Extra)||8 weeks ($60 Extra)|
|Mens Frontal, Parting line, Crown Patch Hairpiece||9 Weeks||7 weeks ($30 Extra)||6 weeks ($60 Extra)|
|Mens Hairpiece Repair||7 weeks||5 weeks ($30 Extra)||1 week ($80 Extra, Not Including delivery time and delivery charge)|
|Womens Top Hairpiece||9 weeks||7 weeks ($30 Extra)||6 weeks ($60 Extra)|
|Womens Wig||12 weeks||10 weeks ($30 Extra)||9 weeks ($60 Extra)|
|Womens Hairpiece Repair||9 Weeks||7 weeks ($30 Extra)||6 weeks ($60 Extra)|